Sr. Coordinator, Information Systems

Washington, District of Columbia, United States · Information Systems

Description

The Council for Advancement and Support of Education (CASE) is recruiting for a Sr. Coordinator, Information Systems Reporting to the Manager, Technology Projects and Initiatives.

CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,600 member institutions, CASE has 85,000 members in 82 countries.

Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.

Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.


POSITION PURPOSE

The main purpose of the Sr. Coordinator, Information Systems role is to resolve daily technical issues for all CASE staff. As an IS team member, the Sr. Coordinator, Information Systems will be required to perform efficient troubleshooting and computer/network triage as necessary, diagnose and resolve basic technical hardware and software issues, and respond verbally and electronically to issues involving end-user support for CASE staff globally.


ESSENTIAL FUNCTIONS

The core functions of this position include but are not limited to the following:

Program/Project Management

Fiscal Management/Budget Responsibilities/Judicious Use of Resources

Liaison Responsibilities

Performs other duties and responsibilities as assigned by the Supervisor.

Requirements

POSITION REQUIREMENTS

Education and Experience:

Skills and Abilities:

TO APPLY

Qualified applicants should click APPLY to upload their résumé and paste their cover letter with salary requirements. Applications without the required skills and experience or salary requirements may not be considered. Preference may be given to applications received before July 25, 2019. NO PHONE CALLS PLEASE.


Benefits

CASE offers a competitive benefits package that includes comprehensive health insurance, to include a high-deductible medical plan option with a health savings account, a PPO medical plan option, dental insurance, a generous 10% retirement contribution, an employee assistance plan, employer-paid life and disability insurance with voluntary supplemental life insurance, voluntary vision insurance, flexible spending accounts, pre-tax commuting benefits, as well as legal and identity theft protection plans. After one year of service, staff are also eligible for tuition reimbursement.

We offer a collegial and collaborative work environment with many work-life balance programs, such as a 35-hour work week, regular weekly telecommuting for most exempt-level roles, paid parental leave after one year of service and generous accrued leave policies.

Apply for this job